FAQs

What are the new dates for 2022?

Glitch Festival will be taking place on the Mediterranean island of Malta, between the 13-16 of August 2022, so mark your calendars.

Why should I save my ticket for 2022?

  • Glitch Festival is a small organisation, we will be eternally grateful for your help. This will #saveglitchfestival
  • You will guarantee your spot at Glitch Festival 2022, possibly at cheaper rates if you purchased during our early waves.
  • Saving your ticket won’t cost you a cent. As a token of appreciation we’ll be giving you a €10 credit
  • By holding on to your ticket you will be supporting Glitch and everyone involved from staff, artists, suppliers, volunteers and every individual who comes together to make this one of the most memorable gatherings on the European music calendar.

I am not sure if I can attend Glitch Festival in 2022. How can I claim a refund?

Every ticket holder will be contacted on Monday 5th July with further instructions

When can I use this voucher?

Vouchers will be valid until the 31st of December 2022. Vouchers may be used to purchase any Glitch Festival or Glitch Club Series tickets and Glitch Festival merchandise online. You may not purchase any accommodation packages with the vouchers.

Which tickets are eligible for a voucher?

Only 2 Day Block tickets are eligible for the voucher scheme. This applies to both VIP and Regular admission.

I saved my ticket for 2022. How do I claim my voucher?

Thank you for helping us out! You have received an email containing your voucher code. No further action is required.

Only block tickets are eligible for our voucher offer. However if you have only purchased an Closing Party ticket or Boat Party ticket or Opening Party ticket, they can still be saved and are valid for 2022.

What will happen to my 2020 or 2021 ticket?

Your 2020 or 2021 ticket/s will automatically become valid for our next edition in 2022. Boat Party, Closing Party & Opening Party tickets will also be valid for 2022

As a token of appreciation we have sent out €10 vouchers (per block ticket) redeemable for any Glitch Festival 2022 ticket (Boat Parties, Closing Party, Opening Party, Main Festival etc.) or any Glitch Club Series night.

I bought my tickets via Eventbrite or Festicket in 2019/2020, what should I do?

If you are keeping the ticket, you will receive an email with simple instructions as to how you can claim your new tickets.

I purchased additional tickets such as Boat, After or Opening Party. What do I need to do?

Your tickets remain valid for 2022, no further action is required from your side. Please be aware, if you refund now, there is a big chance you won’t be able to get tickets for 2022, since most people decided to keep their ticket and only a few new tickets will go on sale. Tickets prices may also increase.

What are the benefits of a VIP ticket?

  • The VIP area will be close to the main stage
  • Elevated area
  • Access through a separate entrance, to avoid queuing
  • Quicker access to VIP bar and separate toilet facilities
  • Only a limited number of VIP tickets are available to keep the area comfortable

Where is the festival being held?

  • The main festival days on the 14-15th will be held at Gianpula Fields limits of Rabat, Malta. Click here to view on Google Maps
  • Opening Party (13th August) location TBC
  • Boat Party (16th August) location & point of departure TBC
  • After Party ( 16th August) Boiler Room Stage at Gianpula.

Can I cancel my ticket or get a refund?

This is not possible, tickets are non refundable under normal operating circumstances. If the festival is cancelled or postponed due to a government ban (Due to Covid-19). If the event is unable to go ahead ticket holders will have the option to a full face value refund or transfer their ticket to the rescheduled dates, check our Refund Guarantee here

The Festival is being held however I cannot travel due to restrictions (from your country of residence or a restriction imposed by the government of Malta), will I still be eligible for a refund?

Yes you will get a refund for your ticket (Face value only) in this case

If the event is cancelled due to a Government Ban, am I eligible for a ticket refund ?

In case of a government ban leading to Glitch Festival 2021 being cancelled, you will have the option to keep the ticket for next year’s edition or get a refund of all your tickets. This is also explained further in our refund policy click here for more info.

You’re entitled to a refund (excluding booking fees) in the following conditions:

    • The festival is cancelled or postponed to a date which does not suit you.
    • You test positive for Covid-19 within a 14 day period prior to the festival
    • Travel restriction imposed by your country of residence or government of Malta

I have another question how can I contact you?

If you have any other question or require further assitance contact us on support@glitchfestival.com

What is the minimum age of entry at Glitch Festival?

Minimum age of entry is 17 years, you will be asked to present a valid photo ID upon entry.

What’s the difference between block ticket batches (Early Bird, 2nd Tier & 3rd Tier)?

The price is the only difference between ticket batches. The earlier you buy your block ticket, the cheaper it will be.

Problems buying tickets?

Please contact or official ticket provider Paylogic from link below

customerservice.paylogic.com

Press Accreditation

Glitch Festival welcomes journalists and media outlets to cover our festival. Accreditation requests are approved at our discretion and subject to availability. Please apply via press@glitchfestival.com

What is the policy on Drugs?

There is an absolute zero-tolerance policy in regard the use, possession or sale of drugs. There is little or no distinction between soft and hard drugs in Malta, you risk prosecution. Stay safe.

"Glitch Festival is Malta’s unmissable house and techno experience. The sights, sounds and wonderfully warm vibe of Glitch are a highlight on which we're pleased the memories will rest"

 

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